Northern Michigan University Careers

Position Title: Food Service Worker I

Department:  Dining Services-The Lights

Term of Assignment: Continuing

Term End Date, If Applicable:             

FLSA Status:   Non-Exempt = overtime eligible

Work Schedule: Variable shifts/days/locations, including afternoons, and weekend shifts; shift start times are between 5:30 a.m. and 12:30 p.m.

Salary: Hourly rate: $17.04 starting; $17.83 working

Travel: No travel

Brief Statement of Duties

Brief Statement of Duties: Under routine supervision, provide skills and engage in the service to customers in residence hall food service, cash operations, banquets and catering.

Minimum Qualifications

Required Education: High School Graduation or Equivalent

Required Specialized Training/Certifications:  Valid driver's license (required for 12-month positions).
Food Service Sanitation Certification (ServSafe) or the ability to obtain within six months from the start of employment.

Required Minimum Work Experience:  Six months' food service experience with emphasis on customer service experience

Knowledge, Skills, Abilities, or Attributes Required for Satisfactory Performance of the Position Duties: 

Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Instructing-Teaching others how to do something.
Speaking-Talking to others to convey information effectively.
Service Orientation-Actively looking for ways to help people.
Social Perceptiveness-Being aware of others' reactions and understanding why they react as they do.
Possess the physical capability to perform all of the duties and responsibilities of the position.
Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
Manual Dexterity-The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
Problem Sensitivity-The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Additional Desirable Qualifications

Additional Desirable Qualifications: 

Experience in cooking or salad preparation.
Experience handling cash and operating cash registers.
Food Service Sanitation Certification.
Leadership ability demonstrated by experience.
Willingness to improve skill level.

Special Instructions to Applicants: Submit application, cover letter, resume and references. This position is not currently available for sponsorship.

Contact Information:  Brenda Bickler, Employment Specialist, 906 227 2114

NMU is an equal opportunity employer.